> Source: [sk175443](https://support.checkpoint.com/results/sk/sk175443)

# sk175443 - SmartConsole unexpectedly closes after a "Solr Cure" procedure

| Property | Value |
|----------|-------|
| Solution ID | sk175443 |
| Date Created | 2021-09-14 |
| Last Modified | 2022-03-24 |
| Technical Level | General |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- SmartConsole unexpectedly closes when the user opens the **Global Assignment** view after doing the "Solr Cure" procedure.

## Cause

After the "Solr Cure" procedure, the AGP aggregator contains deleted policies and causes SmartConsole to unexpectedly close.

<br />

## Solution

This problem was fixed. The fix is included in:

* [SmartConsole R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175188) starting from Build 404
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 60
* [SmartConsole R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137593) starting from Build 127

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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