> Source: [sk175407](https://support.checkpoint.com/results/sk/sk175407)

# sk175407 - In SmartView Monitor "Gateway Status" view, the "Status" column shows "Problem" and the "Disk Free %" column shows the wrong value

| Property | Value |
|----------|-------|
| Solution ID | sk175407 |
| Date Created | 2021-09-15 |
| Last Modified | 2021-09-19 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- In SmartView Monitor "Gateway Status" view, for the selected Security Gateway object:

1. The "`Status`" column shows "`Problem`"

2. The "`Disk Free %`" column shows the value that does not match the "`Free`" data in the "`Disk`" table (in the lower pane) or output of the "`df`" command

Example:

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk175407/sk175407202109191739471.png)

## Cause

The "`Disk Free %`" column refers to the free disk space only in the root "/" partition.

There are different partitions with their own used and free disk space.

The free disk information for the root "/" partition includes the data of other partitions because they are contained in it.

It is possible that a certain partition, for example **/var/log**, is full beyond the configured threshold. As a result, SmartView Monitor shows "Problem" in the "Status" column, although there is enough free disk space on the disk.

## Solution

No fix is required. The system is functioning as designed.

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