> Source: [sk175286](https://support.checkpoint.com/results/sk/sk175286)

# sk175286 - Full Disk Encryption pre-boot password limited to 32 symbols

| Property | Value |
|----------|-------|
| Solution ID | sk175286 |
| Date Created | 2021-10-11 |
| Last Modified | 2021-10-12 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- FDE pre-boot does not accept Username or Password exceeding 31 characters

## Solution

This solution requires authentication. Please log in to view the full solution.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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