> Source: [sk175266](https://support.checkpoint.com/results/sk/sk175266)

# sk175266 - Clish shell or running the <code>ifconfig</code> is slow or non-responsive after R80.40 Jumbo Hotfix installation

| Property | Value |
|----------|-------|
| Solution ID | sk175266 |
| Date Created | 2021-09-01 |
| Last Modified | 2023-09-06 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * After installation of R80.40 Jumbo Hotfix Accumulator take 102 or above, clish shell or running `ifconfig` command is slow in response or non-responsive
* The *confd* process is consuming high CPU.
* The messages file shows these error messages:

  ```
  
  no response from icmd - lom is not installed
  ........
  May 3 16:58:43 2021 FWXTIKNX008B xpand[28920]: show_asset CDK: asset_get_proc started.
  May 3 16:58:53 2021 FWXTIKNX008B xpand[28920]: no response from icmd - lom is not installed.
  ```

## Cause

There is a change in functionality of the clish command `show asset lom-info`, which is part of the clish command `show asset all`, This causes high CPU usage on certain appliances when IPMI service is down.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

---

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