> Source: [sk175263](https://support.checkpoint.com/results/sk/sk175263)

# sk175263 - RFL process terminates and searching logs fails with a blank screen

| Property | Value |
|----------|-------|
| Solution ID | sk175263 |
| Date Created | 2021-08-31 |
| Last Modified | 2022-05-26 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R81 (EOS) |

## Symptoms

- * Searching logs fails with a blank screen.

* Instead of a blank screen SmartLog can also show "Failed to parse results from server. Trying to reconnect" even though the SmartLog_Server process is started and running
* The command "cpwd_admin list" output indicates that rfl is terminated.

* In the file *$RTDIR/log/RFL.log* you can see the following errors:  

  `[DATE TIME] ERROR [main] com.checkpoint.rfl.config.RflConf.`:37 - java.util.NoSuchElementException: 'HourpartitionProcessorClass' doesn't map to an existing object

## Cause

Cause  
A line is missing from the rflConfig.xml file.

## Solution

This problem was fixed. The fix is included in:  

[Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416&partition=Basic&product=All)  
[Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114&partition=Basic&product=All) for R81 starting from take 51  
[Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456&partition=Basic&product=All) for R80.40 starting from Take 150  
[Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152&partition=Basic&product=Endpoint) for R80.30 starting from Take 241  
[Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592&partition=Basic&product=All) for R80.20 starting from Take 205  

<br />

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Workaround:  

<br />

Add this line to the *$RTDIR/conf/rflConfig.xml* file:  

`<HourpartitionProcessorClass>com.checkpoint.rfl.solr.partitions.HourPartitionProcessor</HourpartitionProcessorClass>`

This line enables to double the number of logs that can be indexed.

Restart RFL and SOLR:  
`# evstop;evstart`

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