> Source: [sk175223](https://support.checkpoint.com/results/sk/sk175223)

# sk175223 - After upgrading to R81, SmartView is stuck on initializing

| Property | Value |
|----------|-------|
| Solution ID | sk175223 |
| Date Created | 2021-08-31 |
| Last Modified | 2021-11-04 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- * After upgrading to R81, SmartView is stuck on initializing.
* The RFL process is terminated.
* The *$RTDIR/log/RFL.log* file shows this output:

  ```
  'HourpartitionProcessorClass' does not map to an existing object
  ```

## Cause

A line is missing from the `rflConfig.xml` file.

## Solution

This solution requires authentication. Please log in to view the full solution.

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