> Source: [sk175164](https://support.checkpoint.com/results/sk/sk175164)

# sk175164 - Policy installation fails with "Installation Failed. Reason TCP connectivity failed (port-18191)(IP=x.x.x.x)[error no. 10]."

| Property | Value |
|----------|-------|
| Solution ID | sk175164 |
| Date Created | 2021-08-26 |
| Last Modified | 2024-08-04 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * Policy installation fails with error message: "`Installation Failed. Reason TCP connectivity failed (port-18191)(IP=x.x.x.x)[error no. 10].`"
* Output of the "`fw ctl zdebug + drop`` command on the Security Gateway shows "``fwmultik_process_f2p_cookie_inner Reason: connection not found (F2P);``" on communication on port 18191.`

## Cause

A Security Gateway in an Inline Layer tries to perform HTTPS Inspection on port 18191.  

The HTTPS Inspection policy installed on the Security Gateway is configured with service object "Any". This causes services to be held for HTTPS Inspection and can cause the drop in the second symptom above.

## Solution

This solution requires authentication. Please log in to view the full solution.

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