> Source: [sk175091](https://support.checkpoint.com/results/sk/sk175091)

# sk175091 - Full Disk Encryption blade is stuck in the "Unencrypted" state

| Property | Value |
|----------|-------|
| Solution ID | sk175091 |
| Date Created | 2021-08-16 |
| Last Modified | 2021-10-11 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Full Disk Encryption blade is stuck in the "Unencrypted" state.
* The encryption type is BitLocker.
* In the Endpoint Security client UI -\> under FDE blade -\> the "Encryption Status" is shown "Decrypted".
* In Win_Nem.log the following error appears:   
  Date Time root \[info \] Volume: : is encrypted 100% without protectors \[BitlockerConfigurator::IsPreEncrypted\]   
  Date Time root \[warni\] Volume: : has encryption suspended \[Nem::Reporting::NemReporter::AddVolumeStatus\]

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content