> Source: [sk175087](https://support.checkpoint.com/results/sk/sk175087)

# sk175087 - Preserving Mobile Access settings during an upgrade from R80.30 kernel 3.10 to higher versions

| Property | Value |
|----------|-------|
| Solution ID | sk175087 |
| Date Created | 2021-08-23 |
| Last Modified | 2022-04-10 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- In-place upgrade of the Mobile Access Blade for non-VSX Security Gateway from an R80.30, kernel 3.10-based version to R80.40, R81 or R81.10 results in loss of some or all of the Mobile Access Blade gateway-side configuration.

## Cause

Mobile Access Blade's major upgrade script is based on the 'vsenv' CLI, which returns an error code on R80.30, kernel 3.10-based, non-VSX gateways.

## Solution

This solution requires authentication. Please log in to view the full solution.

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