> Source: [sk175005](https://support.checkpoint.com/results/sk/sk175005)

# sk175005 - Login Failure - "No Valid Domains were found for [username]"

| Property | Value |
|----------|-------|
| Solution ID | sk175005 |
| Date Created | 2021-09-05 |
| Last Modified | 2022-11-23 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81.10 (EOS), R81.20 |

## Symptoms

- Login failure with this error message - "No Valid Domains were found for \[username\]".

## Cause

Permissions cache does not hold all necessary data and should be refreshed.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 14
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 51
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 150
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 208

<br />

If you choose not to upgrade:   

Add a dynamic environment variable which enables reloading folder caches without using the `mdsstop-mdsstart` commands .  

To enable the automatic refresh, run this command:  
`$MDS_FWDIR/scripts/reload_env_vars.sh -e REFRESH_PERMISSIONS_CACHE=1`  

To disable the automatic refresh, run this command :  
`$MDS_FWDIR/scripts/reload_env_vars.sh -u REFRESH_PERMISSIONS_CACHE`

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