> Source: [sk175004](https://support.checkpoint.com/results/sk/sk175004)

# sk175004 - Policy installation to a VSX cluster fails with a "<code>commit failure</code>" error message

| Property | Value |
|----------|-------|
| Solution ID | sk175004 |
| Date Created | 2021-08-13 |
| Last Modified | 2021-10-05 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Policy installation to a VSX cluster fails with a "`commit failure`" error message.
* Running the `fw -d fetchlocal -d $FWDIR/state/__tmp/FW1` command on the failing Virtual System shows "`resolver_gethostbyname`" install error messages for a recently deleted VS:

  ```
  [6432 3977771488]@OM-VSX-5600-FW01[23 Jun 13:28:37] resolver_gethostbyname6: getaddrinfo failed. reason=Name or service not known
  [6432 3977771488]@OM-VSX-5600-FW01[23 Jun 13:28:37] resolver_gethostbyname: Performing gethostbyname for VS01
  [6432 3977771488]@OM-VSX-5600-FW01[23 Jun 13:29:05] resolver_gethostbyname: Failed to resolve hostname 'VS01'
  [6432 3977771488]@OM-VSX-5600-FW01[23 Jun 13:29:05] resolver_gethostbyname6: Performing getaddrinfo with PF_INET6 for host VS01
  ```

## Cause

The delete object script was recently used to delete an older Virtual System.  

The delete object script can only delete these kinds of generic objects in the *objclasses*list it uses:

* Security Gateways
* Check Point Hosts
* Virtual Systems

The delete object script does not delete rules. A deleted object can still have references.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
