> Source: [sk174908](https://support.checkpoint.com/results/sk/sk174908)

# sk174908 - "asg perf" command does not appear, or shows "0" values for "Throughput" and "Packet rate"

| Property | Value |
|----------|-------|
| Solution ID | sk174908 |
| Date Created | 2021-08-09 |
| Last Modified | 2021-10-24 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81 (EOS) |
| OS | Gaia |
| Platform | 15000, 5000, 7000, 28000, 41000 (EOL), 44000, 64000, 26000, 6000 |

## Symptoms

- * In a rare scenario, output of the "`asg perf`" and "`asg perf -v`" commands does not appear or shows "0" values for "`Throughput`" and "`Packet rate`".

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk174908/asg_perf202108051007261.png)
* Output of the "`watch -d -n 2 cat /proc/ppk/performance`" command always shows "0" values for the Firewall (F2F) throughput statistics.

## Cause

An issue in the SecureXL module causes incorrect reporting of the throughput values.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R81 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk169954)
* [Check Point R80.30SP](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk162552)
* [Jumbo Hotfix Accumulator for R80.20SP](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk155832) starting from Take 314

Check Point recommends to always upgrade to the most recent version.

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