> Source: [sk174865](https://support.checkpoint.com/results/sk/sk174865)

# sk174865 - Report generation for Read-Only users completes much slower than for Read and Write users

| Property | Value |
|----------|-------|
| Solution ID | sk174865 |
| Date Created | 2021-08-03 |
| Last Modified | 2021-08-10 |
| Technical Level | General |
| Products | Logging & Status |
| Versions | R82.10, R82.20, R81.20, R82 |

## Symptoms

- If the user generates a report with a Read-Only user, it goes considerably slower than for a Read and Write user. Example: Network Activity report generates in 1 minute for a Read and Write user, but for a Read-only user the report generates in 15 minutes.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to resolve this issue.   
A Support Engineer will make sure the procedure is compatible with your environment before performing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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