> Source: [sk174864](https://support.checkpoint.com/results/sk/sk174864)

# sk174864 - License cannot be deleted - "Cannot delete license. License is not attached to any module."

| Property | Value |
|----------|-------|
| Solution ID | sk174864 |
| Date Created | 2021-08-03 |
| Last Modified | 2025-04-29 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * The license that appears in SmartConsole under "Licenses" tab cannot be removed:
  "Cannot delete license. License is not attached to any module"

* The license does not appear when running `cplic print -x`

* The license does not appear in SmartUpdate.

## Cause

The license was partially deleted and there are remnants in the database.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 79
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/R81.10/R81.10-List-of-all-Resolved-Issues.htm?tocpath=_____4) starting from Take 152

<br />

Run the command: `cprlic get <GatewayName/CMA Name>`  

Check Point recommends to always upgrade to the most recent version.

<br />

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

<br />

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