> Source: [sk174643](https://support.checkpoint.com/results/sk/sk174643)

# sk174643 - Error 27111 and 27569 while installing Checkpoint endpoint

| Property | Value |
|----------|-------|
| Solution ID | sk174643 |
| Date Created | 2021-07-28 |
| Last Modified | 2021-07-28 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * Error 27111. Preboot Install failed. The Installer was unable to write the FDE preboot to disk.
* Error 27569. Full Disk Encryption prepare installation failed
* FDE Log: "Failed to read multistring value: SYSTEM\\CurrentControlSet\\Control\\CrashControl\\DumpFilters Error: registry value type mismatch" in "EPS_Check Point Endpoint Total Security x64_85.10.0575_7_msi_log".

## Cause

Some 3rd party application caused registry corruption in value "SYSTEM\\CurrentControlSet\\Control\\CrashControl\\DumpFilters".

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content