> Source: [sk174543](https://support.checkpoint.com/results/sk/sk174543)

# sk174543 - Logs from managed Security Gateways appear on a Dedicated Log Server/ Multi-Domain Log Server  after a delay of 10-20 minutes

| Property | Value |
|----------|-------|
| Solution ID | sk174543 |
| Date Created | 2021-07-28 |
| Last Modified | 2022-11-13 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Logs from managed Security Gateways appear on a Dedicated Log Server/ Multi-Domain Log Server after a delay of 10-20 minutes.

* The $FWDIR/log/solr.elg file on the Log Server contains this line:

  `ERROR [qtp1781136221-75123] org.apache.solr.core.SolrCore.finish:246 - [1] errors found for message [Unknown value for enum field: action{type=actionType,default=,properties=indexed,omitNorms,omitTermFreqAndPositions,docValues}; value: UC Block]`

## Solution

This problem was fixed. The fix is included in:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 51
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 126
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 203

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Management Server and Log Servers involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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