> Source: [sk174492](https://support.checkpoint.com/results/sk/sk174492)

# sk174492 - License distribution through "vsec_lic_cli" does not deliver the license to CloudGuard Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk174492 |
| Date Created | 2021-07-15 |
| Last Modified | 2026-05-06 |
| Technical Level | General |
| Products | Cloud Firewall, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81.10 (EOS), R81 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- When running the `"vsec_lic_cli"` tool to auto or manually distribute a license to GCP CloudGuard Gateway, the license is not delivered.

## Cause

The Security Gateway was newly deployed to upgrade an existing Gateway. The older version is already removed, but the object name in the Security Management server is re-used for the new upgraded GCP CloudGuard Gateways.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 22
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 51
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 139
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

After the Jumbo Hotfix installation run these commands according to your environment for each Security Gateway that has this issue:

* **On Security Management Server**

  `# vsec_lic_cli configure disable <gateway-name>`

  `# vsec_lic_cli configure enable <gateway-name>`
* **On Multi-Domain Management Server (domain mode):**

  `# mdsenv <domain-ip / domain-name>`

  `# vsec_lic_cli configure disable <gateway-name>`

  `# vsec_lic_cli configure enable <gateway-name>`
* **On Multi-Domain Management Server (mds mode):**

  `# vsec_lic_cli configure disable <domain-name> <gateway-name>`
  `# vsec_lic_cli configure enable <domain-name> <gateway-name>`

**Note:** In case you also change the Security Gateway name, you need to install a hotfix on the Security Management server. [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a hotfix for your version.

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