> Source: [sk174268](https://support.checkpoint.com/results/sk/sk174268)

# sk174268 - Cannot clean deleted users/computers container

| Property | Value |
|----------|-------|
| Solution ID | sk174268 |
| Date Created | 2021-06-30 |
| Last Modified | 2023-01-24 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- When trying to clean deleted users/computers container on Endpoint Security Server, the command: `"epmcommands deletealldeleteduserscomputers -f -u admin -p <password>"` returns a message that the clients that have an active DA and cannot be deleted.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get an instruction.

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