> Source: [sk174264](https://support.checkpoint.com/results/sk/sk174264)

# sk174264 - Unable to edit rules and objects or add hosts in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk174264 |
| Date Created | 2021-07-19 |
| Last Modified | 2021-07-29 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- * The user fails to add a host in SmartConsole, with the following error: "update operation failed".
* The user fails to edit a rule in the rulebase, with the following error: "Update rule failed policy view will be reloaded  
  Details:  
  An internal error has occurred"
* Migrate export fails.
* Gaia backup fails with the error: "Backup operation failed".
* The following errors appear in the `$MDS_FWDIR/log/postgres.elg` file:   

  2021-06-28 13:39:16.426 IDT 15841 2001250 6/13175 ERROR: could not read block 6 in file "base/87241/87501": Input/output error  
  2021-06-28 13:39:16.426 IDT 15841 2001250 6/13175 STATEMENT: DELETE FROM PUBLIC2PRIVATESYNCSVC$SESSIONSYNCINFO WHERE (SESSIONID = $1)  
  2021-06-28 13:39:16.426 IDT 15841 2001250 6/0 ERROR: current transaction is aborted, commands ignored until end of transaction block  
  2021-06-28 13:39:16.426 IDT 15841 2001250 6/0 STATEMENT: SELECT 1  
  2021-06-28 13:44:43.927 IDT 5549 2001704 5/4301 ERROR: index "public2privatesyncsvc$sessionsyncinfo_pkey" contains unexpected zero page at block 7  
  2021-06-28 13:44:43.927 IDT 5549 2001704 5/4301 HINT: Please REINDEX it.  
  2021-06-28 13:44:43.927 IDT 5549 2001704 5/4301 STATEMENT: INSERT INTO PUBLIC2PRIVATESYNCSVC$SESSIONSYNCINFO (objid, VID, AFFECTINGOBJECT, DOMAINID, SESSIONID, VALIDATEDOBJECT, DTYPE) VALUES ($1, $2, $3, $4, $5, $6, $7)  
  2021-06-28 13:44:43.928 IDT 5549 2001704 5/0 ERROR: current transaction is aborted, commands ignored until end of transaction block  
  2021-06-28 13:44:43.928 IDT 5549 2001704 5/0 STATEMENT: SELECT 1

## Cause

Postgres DB corrupt files on the OS level. Maybe bad sectors on the hard drive.

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## Solution

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