> Source: [sk174253](https://support.checkpoint.com/results/sk/sk174253)

# sk174253 - Anti-Malware Detect or Prevent events are not seen in SmartConsole	

| Property | Value |
|----------|-------|
| Solution ID | sk174253 |
| Date Created | 2021-06-29 |
| Last Modified | 2021-08-12 |
| Technical Level | General |
| Products | Security Management Server, Endpoint Security |
| Versions | R82.10, R82, R81.20, Cloud, R82.x, R82.20, E89.X, E88.X, R82.x, R82.20, R82.10, R82, R81.20 |

## Symptoms

- Anti-Malware Detect or Prevent events are not seen in SmartConsole.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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