> Source: [sk174201](https://support.checkpoint.com/results/sk/sk174201)

# sk174201 - Uninstall of Endpoint Security Client fails with "Error 26810. Failed to stop services (CPDA)"

| Property | Value |
|----------|-------|
| Solution ID | sk174201 |
| Date Created | 2021-07-26 |
| Last Modified | 2023-03-27 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- Uninstall of Endpoint Security Client does not complete. All Check Point files remain on the computer and the icon remains in the system tray.  
The process fails with: "Error 26810. Failed to stop services (CPDA)".

## Cause

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk174201/Error26810202108040729372.png)  

Nessus or FortiSIEM software is impacting `cpda`. Unable to uninstall, or disable, them from the server.

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## Solution

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