> Source: [sk174151](https://support.checkpoint.com/results/sk/sk174151)

# sk174151 - Threat Prevention Policy installation fails with a general error immediately after an upgrade or clean install of the Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk174151 |
| Date Created | 2021-06-22 |
| Last Modified | 2022-11-21 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- Threat Prevention Policy installation fails with a general error immediately after an upgrade or clean install of the Security Gateway.

## Cause

Local installation of the *GOT_TPCONF_AUTOUPDATE* package did not complete during the policy installation.

## Solution

Wait five minutes and install the policy again.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
