> Source: [sk174148](https://support.checkpoint.com/results/sk/sk174148)

# sk174148 - Upgrade of a Security Management Server fails because of insufficient heap memory

| Property | Value |
|----------|-------|
| Solution ID | sk174148 |
| Date Created | 2021-06-21 |
| Last Modified | 2026-05-09 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82 |

## Symptoms

- * Upgrade of a Security Management Server fails because the Security Management Server stops working.

* Output of the "`ls -l /var/log/dump/usermode/CPM*`" command shows a core dump archive that was created during the time of the upgrade.

* The *javacore.XXX.txt* file from the CPM core dump archive contains a Dump Event about memory.

  For example:

  ```
  
  1TISIGINFO     Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" "Java heap space" received
  ```

## Cause

The upgrade failed because of insufficient heap memory in the Security Management Server.

## Solution

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