> Source: [sk174066](https://support.checkpoint.com/results/sk/sk174066)

# sk174066 - Missing Updatable Objects or their icons

| Property | Value |
|----------|-------|
| Solution ID | sk174066 |
| Date Created | 2021-06-16 |
| Last Modified | 2025-01-20 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R81.10 (EOS), R81 (EOS), R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Missing Updatable Objects in SmartConsole.

* SmartConsole shows generic logos / icons for the Updatable Objects on the import screen.

* The Security Management Server is connected to the Internet and allows downloads from Check Point cloud as described in [sk111080](https://support.checkpoint.com/results/sk/sk111080) and [sk83520](https://support.checkpoint.com/results/sk/sk83520).

## Cause

The directory `$FWDIR/conf/SMC_Files/uo` does not get updated every hour or upon the start of Check Point services.

When enabling the "Online_Services" debug, a message similar to this appears in the `$FWDIR/log/cpm.elg` file on the Management Server:

`DEBUG updatable_objects.internal.UpdatableObjectsServiceHelper [taskExecutor-XXX]: Directory '/opt/CPsuite-<VERSION>/fw1/conf/SMC_Files/uo' exists and has 16 files`

## Solution

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