> Source: [sk173965](https://support.checkpoint.com/results/sk/sk173965)

# sk173965 - "A fix conflict was detected during pre-install validation" message during installation of the Mobile Access Blade Deployment Agent (MABDA) Hotfix

| Property | Value |
|----------|-------|
| Solution ID | sk173965 |
| Date Created | 2021-06-16 |
| Last Modified | 2021-06-17 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- This message comes into view when the user installs the Mobile Access Blade Deployment Agent (MABDA) Hotfix from [sk113410](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk113410).

```

A fix conflict was detected during pre-install validation.
To prevent system instability, installation will not continue.
Please contact Check Point support with the following information:

HF Check R80_30_T200_HF_048_MAIN

Conflict found, version ESOD_CSHELL_AUTOUPDATE with hotfix :R80_30_T200_HF_048_MAIN - details:
cr: MACL-567 files: CShell.cab, CShell.jar, CheckPointMobileAgent.msi, MABPortalAgent.dmg, cshell_install.sh, cshell_ver.txt, extender.cab, slim_ver.txt
cr: MACL-893 files: CShell.cab, CShell.jar, CheckPointMobileAgent.msi, MABPortalAgent.dmg, cshell_install.sh, cshell_ver.txt, extender.cab, slim_ver.txt
cr: MACL-906 files: CShell.cab, CShell.jar, CheckPointMobileAgent.msi, MABPortalAgent.dmg, cshell_install.sh, cshell_ver.txt, extender.cab, slim_ver.txt
```

## Cause

The issue occurs because the update of the Portal Agent (see [sk168353](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168353)) was installed automatically (ESOD_CSHELL_AUTOUPDATE package).

## Solution

This solution requires authentication. Please log in to view the full solution.

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