> Source: [sk173788](https://support.checkpoint.com/results/sk/sk173788)

# sk173788 - Raid diagnostic does not work on Smart-1 3050/3150/5050/5150

| Property | Value |
|----------|-------|
| Solution ID | sk173788 |
| Date Created | 2021-05-30 |
| Last Modified | 2021-07-21 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R81 (EOS) |
| Platform | Smart-1 |

## Symptoms

- * Raid diagnostic does not work on Smart-1 3050/3150/5050/5150
* raid_diagnostic command will return `sh: /bin/megaRaidStatus :No such file or directory `
* raid monitoring reports constant that raid is optimal

## Cause

Missing symbolic link in Jumbo Hotfix starting from:  

* R81 Jumbo Hotfix Take 25
* R80.40 Jumbo Hotfix Take 114

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 34
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 119

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
