> Source: [sk173743](https://support.checkpoint.com/results/sk/sk173743)

# sk173743 - Error message: total Quota 80, available quota 64

| Property | Value |
|----------|-------|
| Solution ID | sk173743 |
| Date Created | 2021-06-01 |
| Last Modified | 2021-06-02 |
| Technical Level | Advanced |
| Products | Security Management Server, Cloud Firewall |
| Versions | R82.10, R82, R81.20, R82.10, R82.x, R82.20, R81.20, R82 |
| OS | Gaia |
| Platform | VMWare ESX |

## Symptoms

- * Cannot add a new license with vsec_lic_cli due to the same CKs in the Security Management Server
* After the customer had a License of CPSG-VSEC-VEN for 64 seats and installed it on the Security Management Server with ck-4AC423DC859 , the customer bought another license of PSG-VSEC-VEN for 16 seats again.
* Account services team merged these two licenses for a license of PSG-VSEC-VEN for 80 seats with ck-4AC423DC859
* Merged license seats can not be installed on SMC due to same CK.
* Customer bought more license seats , but the total available seats are not showing correctly. Error information : total Quota 80, available quota 64

## Solution

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