> Source: [sk173721](https://support.checkpoint.com/results/sk/sk173721)

# sk173721 - VSX Provisioning fails on new VSX object creation

| Property | Value |
|----------|-------|
| Solution ID | sk173721 |
| Date Created | 2021-05-27 |
| Last Modified | 2021-06-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * VSX Object Creation fails after clicking "Finish" and provisioning starts.

* SIC is established but the Gateway does not convert to VSX.

* A similar log is found on the $FWDIR/log/cpm.elg file on the Management Server:  
  `

  ERROR dleserver.internal.DefaultExceptionMapper [qtp1392139130-265636]: Internal runtime error`  
  `
  CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: com.checkpoint.management.coresvc.ValidationException: A blocking validation error was found: Policy name can not be longer than 31 characters', errorCode='Failed to create MVS default policy package
  ', errorFamily='null', messageForUser='null', message='com.checkpoint.management.coresvc.ValidationException: A blocking validation error was found: Policy name can not be longer than 31 characters'}`

## Cause

VSX Object name is too long. When VSX object is created a default policy is made for VS0 and appends "_VSX" to the host name. If these combined values are more than 31 characters, creation will fail.

## Solution

This solution requires authentication. Please log in to view the full solution.

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