> Source: [sk173683](https://support.checkpoint.com/results/sk/sk173683)

# sk173683 - VSX reconfigure fails with the error "<code>Failed to remove the following drivers from GW machine...</code>""

| Property | Value |
|----------|-------|
| Solution ID | sk173683 |
| Date Created | 2021-07-18 |
| Last Modified | 2021-12-22 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81 (EOS) |

## Symptoms

- * VSX reconfigure fails during Step 7, "Converting Gateway to VSX".
* This error message shows: "`**** Error: Failed to remove the following drivers from GW machine: fw_0 44678653 2 simmod_0 18789024 0
  Aborting reconfiguration ...`"
* These messages show in the */var/log/gw_to_vsx.log* log file:

  ```
  Executing cpstop -fwflag "-driver -all".
  cpstop -fwflag "-driver -all" finished. DRIVER_COUNT = 2.
  Validating that after force removal all drivers are down.
  Failed to remove the following drivers from GW machine: fw_0 44678653 2 simmod_0 18789024 0
  ```

* Enabling/Disabling CoreXL does not solve the issue

## Cause

The routed process starts before the relevant script unloads the drivers. This causes the routed process to fail.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 42
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 126
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 203
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) starting from Take 298

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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