> Source: [sk173623](https://support.checkpoint.com/results/sk/sk173623)

# sk173623 - Adding users in Harmony Connect by email or with an Identity Provider

| Property | Value |
|----------|-------|
| Solution ID | sk173623 |
| Date Created | 2021-05-18 |
| Last Modified | 2023-10-04 |
| Technical Level | General |

## Solution

### Background

Check Point Harmony Connect provides secure access for branch offices and for remote users.  
You can add remote users if you navigate to the **Assets \> Users** menu.  
There are two ways to connect remote users:  

* by email
* with an Identity Provider

<br />

For wide deployment, we also recommend to read [sk172550 Harmony Connect App Best Practices for Wide Deployment](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk172550)  

### Comparison

|------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Add users by                                                                                   | **Email**                                                                                                                                                                                                                            | **Identity Provider**                                                                                                                                                                                               |
| Availability level                                                                             | Beta                                                                                                                                                                                                                                 | General Availability                                                                                                                                                                                                |
| Maximum number of users                                                                        | * For secure Internet access - unlimited * For secure Remote access - unlimited * For secure Application access - 50                                                                                                                 | Unlimited                                                                                                                                                                                                           |
| Prerequisite                                                                                   | None                                                                                                                                                                                                                                 | Navigate to **Settings \> Identity Provider** to add an identity provider                                                                                                                                           |
| Password requirement                                                                           | * For secure Internet access - without a password. The app contains a one-time activation token. * For secure corporate access - the end user generates a password                                                                   | Single sign-on (SSO)                                                                                                                                                                                                |
| All on-boaded end users are automatically available for selection at the access control policy | No                                                                                                                                                                                                                                   | Yes for Azure AD, Okta and PingID. For more, see [admin guide](https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Connect-Admin-Guide/Default.htm#cshid=121)                            |
| Admin can create user objects manually and select them at the security policy                  | Yes                                                                                                                                                                                                                                  | For secure Internet access - yes For secure corporate access - no                                                                                                                                                   |
| Admin can define custom user group objects and select them at the security policy              | For secure Internet access - no For secure corporate access - yes                                                                                                                                                                    | For secure Internet access - yes For secure corporate access - no                                                                                                                                                   |
| **Secure Internet Access**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |||
| Installation initiator                                                                         | End user                                                                                                                                                                                                                             | Administrator or the end user                                                                                                                                                                                       |
| App installer distribution                                                                     | By email to each end user                                                                                                                                                                                                            | Available to download from **Assets \> Users**                                                                                                                                                                      |
| Installer file                                                                                 | Unique per end user                                                                                                                                                                                                                  | Single installer file for all users                                                                                                                                                                                 |
| Method of end user identification                                                              | The end user one-time token is part of the app installer                                                                                                                                                                             | During the first-time activation, the app automatically identifies the end user. See [sk172550](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk172550) |
| Installer time validity                                                                        | After 5 days from the invite if the installer won't be executed then the agent won't pass the 'registration stage' Link wise it would be downloadable and executable, yet without the registration stage it won't be valid for usage | Not relevant; since the generic installer is not sent by email nor is user/tenant specific.                                                                                                                         |

<br />

### Add users by email

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk173623/add-users-manually-edited202105201137411.png)  

### Add users with an Identity Provider
![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk173623/DownloadAgent1202310041501343.png)

### Known Limitations

* AzureAD sync in Application Access (stand-alone product) is limited to importing users with 150 groups or less.

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