> Source: [sk173509](https://support.checkpoint.com/results/sk/sk173509)

# sk173509 - CPView values for Identity Awareness authenticated users do not align with SNMP values

| Property | Value |
|----------|-------|
| Solution ID | sk173509 |
| Date Created | 2021-06-01 |
| Last Modified | 2021-07-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- CPView values for Identity Awareness authenticated users are different from the values in SNMP poll:
**CPView data**   
![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1620906562663/cpvew-ida202105130803311.jpg)

**SNMP Data**   
![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1620906562663/snmp-ida202105130803572.jpg)

## Cause

The polling time in CPView data fetch is different from the polling time in SNMP poll.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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