> Source: [sk173505](https://support.checkpoint.com/results/sk/sk173505)

# sk173505 - "Error 1316.The specified account already exists." when fail to uninstall Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk173505 |
| Date Created | 2021-06-03 |
| Last Modified | 2021-06-07 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- "Error 1316.The specified account already exists." when fail to uninstall Endpoint Security Client.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk90445) file from the Endpoint Security Client involved in the case.

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