> Source: [sk173492](https://support.checkpoint.com/results/sk/sk173492)

# sk173492 - The keepalived process does not start after a reboot of a Private Threat Cloud (PTC) appliance

| Property | Value |
|----------|-------|
| Solution ID | sk173492 |
| Date Created | 2021-06-13 |
| Last Modified | 2021-06-14 |
| Technical Level | Advanced |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- The *keepalived* process does not start after a reboot of a Private Threat Cloud (PTC) appliance. The user must manually start it.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content