> Source: [sk173488](https://support.checkpoint.com/results/sk/sk173488)

# sk173488 - The "Delay Upgrade" feature does not have an AM:PM time option when the OS is in German

| Property | Value |
|----------|-------|
| Solution ID | sk173488 |
| Date Created | 2021-05-24 |
| Last Modified | 2021-06-02 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- The "Delay Upgrade" feature does not have an AM:PM time option when the OS is in German.

## Cause

AM/PM symbols are taken from the system date format. In the German version of Windows, AM/PM symbols are empty, by default.

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## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue - improved Endpoint Security Client package.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk90445) file from the Endpoint Security Client involved in the case.

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