> Source: [sk173412](https://support.checkpoint.com/results/sk/sk173412)

# sk173412 - Harmony Connect shows distorted graphical elements in the Infinity Portal

| Property | Value |
|----------|-------|
| Solution ID | sk173412 |
| Date Created | 2021-05-05 |
| Last Modified | 2021-05-09 |
| Technical Level | General |

## Symptoms

- Check Point Infinity Portal hosts multiple security services. In some cases, when users navigate between different security services, the newly-opened service opens with white pages or with user interface elements on top of other interface elements.

Example of an impact to the user interface elements:

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1620275671553/ui-issue-2202105060745142.png)

## Solution

Clear the cached content of the current web page and refresh it.

* For Windows: Press **Shift** + **F5**
* For Mac: Press **Command** + **Shift** + **R**

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