> Source: [sk173345](https://support.checkpoint.com/results/sk/sk173345)

# sk173345 - How to configure whitelisted domains

| Property | Value |
|----------|-------|
| Solution ID | sk173345 |
| Date Created | 2021-05-13 |
| Last Modified | 2025-12-17 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Solution

For RAD to make cache hit on configurable whitelisted domains, in addition to whitelisted domain response from the Check Point cloud, do these steps:  

1. Verify that the Anti-Virus blade is enabled.  

2. In SmartConsole, click **New** \> **More** \> **Custom Application/Site** \> **Application/Site** . Name the Application/Site, insert domains to the **URL list** , and make sure that this checkbox is unchecked: **URLs are defined as Regular Expression** .  

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1619956564696/1202105021511292.jpg)
3. Go to **Security Policies** \> **Threat Prevention** \> **Exceptions**   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1619956564696/2202105021514573.jpg)  

4. Go to **Global Exceptions** , and click **Add Exception** \> **Above** . A new rule is created.  

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1619956564696/3202105021516314.jpg)

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1619956564696/4202105021517185.jpg)
5. Change **Action** to **Inactive** .

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1619956564696/5202105021519186.jpg)
6. In **Protection/Site/File/Blade** select your custom application (Click the **+** sign, select **User Applications** from the drop-down menu, and select your new application by clicking the **+** sign next to it).  

7. Make sure that the value in all the following columns is **Any** : **Protected Scope** , **Source** , **Destination** , **Services** .

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk173345/6202105021538371.jpg)
8. Install the Threat Prevention policy.  

9. Make sure that the DNS caches are cleared on the used DNS servers and also the Malware Cache on the gateway. See [sk105179](https://support.checkpoint.com/results/sk/sk105179 " sk105179 - How to clear Anti-Virus and Anti-Bot kernel cache")for instructions.

<br />

### **Related solutions:**

* [sk105179: How to clear Anti-Virus and Anti-Bot kernel cache](https://support.checkpoint.com/results/sk/sk105179 "sk105179: How to clear Anti-Virus and Anti-Bot kernel cache")

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