> Source: [sk173244](https://support.checkpoint.com/results/sk/sk173244)

# sk173244 - Not all logs are exported when log exporter is configured on Log Server/Multi-Domain Log Module

| Property | Value |
|----------|-------|
| Solution ID | sk173244 |
| Date Created | 2021-04-27 |
| Last Modified | 2021-05-06 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- Unable to see audit logs on the 3rd party Log Server.

## Cause

Log exporter exports logs only for one day back.  
The Management Server logs arrive in the Log Server when they are more than one day old. Therefore, they are not exported.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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