> Source: [sk173189](https://support.checkpoint.com/results/sk/sk173189)

# sk173189 - The "Get Interfaces" operation in SmartConsole may take a long time, freeze, or fail, when the Security Gateway or Cluster object has more than 300-400 interfaces

| Property | Value |
|----------|-------|
| Solution ID | sk173189 |
| Date Created | 2021-04-26 |
| Last Modified | 2026-01-11 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- The "Get Interfaces" operation in SmartConsole may take a long time, freeze, or fail, when the Security Gateway or Cluster object has more than 300-400 interfaces

## Cause

Internal timeout.

## Solution

This solution requires authentication. Please log in to view the full solution.

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