> Source: [sk173045](https://support.checkpoint.com/results/sk/sk173045)

# sk173045 - thresold_config does not send traps for SNMPv3 when AES authentication is configured

| Property | Value |
|----------|-------|
| Solution ID | sk173045 |
| Date Created | 2021-04-22 |
| Last Modified | 2021-12-29 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * When alert destination is configured with SNMP v.3 and AES authentication, no traps are sent.

* Debug of CPD daemon according to [sk86320](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk86320) shows:

  ```
  
  [CPD 29923 4133603648]@HostName[8 Mar  1:39:14] SNMPDistributor::sendSNMPv3Alert: sending trap to 1.1.1.1:162
  [CPD 29923 4133603648]@HostName[8 Mar  1:39:14] SNMPDistributor::sendSNMPv3Alert: failed to send trap to 1.1.1.1:162
  ```

* SNMP-server can not decrypt packets which were sent by threshold_config for SNMP v.3 with DES authentication configured with right configuration of authentication/privacy and correct passwords.

* Wireshark (with right configuration of authentication/privacy and correct passwords on protocol settings) shows errors for such packets:  
  `
  encryptedPDU: Decrypted data not formatted as expected`

## Solution

This problem was fixed. The fix is included in:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 51
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 126

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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