> Source: [sk172963](https://support.checkpoint.com/results/sk/sk172963)

# sk172963 - "problem with the commit function" error when policy installation fails on cluster member

| Property | Value |
|----------|-------|
| Solution ID | sk172963 |
| Date Created | 2021-04-20 |
| Last Modified | 2021-04-22 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Policy installation fails on cluster member with: `"Installation failed. Reason: Load on Module failed - problem with the Commit Function"` error.

* fw_full \& dynamic_objects core files are found in /var/log/dump/usermode.

* Running the 'fetch local' command on the cluster member fails with: `"fwd segmentation fault"` error message.

* The size of $FWDIR/database/dynamic_objects.db on the problematic cluster member is bigger then the same file on the working member.

* 'fetch local' debug is very big, and does not show the failure point. The output file ends with load of dynamic objects.

* The 'fw stat' command output shows the member has initial policy.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content