> Source: [sk172443](https://support.checkpoint.com/results/sk/sk172443)

# sk172443 - Cannot add newly created cluster member to cluster object

| Property | Value |
|----------|-------|
| Solution ID | sk172443 |
| Date Created | 2021-03-08 |
| Last Modified | 2021-03-09 |
| Technical Level | Advanced |
| Products | Security Gateway, SmartConsole |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- After creating a new cluster member, the Add Gateway to Cluster list is empty:

![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1615235361455/Screenshot_27202103081533091.png)

## Cause

The software version between the cluster object and gateway object does not match

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1615235361455/Screenshot_29202103081543503.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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