> Source: [sk172388](https://support.checkpoint.com/results/sk/sk172388)

# sk172388 - Log Exporter Target Failed to Start

| Property | Value |
|----------|-------|
| Solution ID | sk172388 |
| Date Created | 2021-03-08 |
| Last Modified | 2021-10-09 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Log exporter target failed to start.
* The log_indexer.elg file shows this: ` `  
  ` ExportConfiguration::initDynamicFilterConfiguration - failed to parse conf/FilterConfiguration.xml conf/FilterConfiguration.xml(1): expected element name `  
  `
  ExportConfiguration::init failed to parse $EXPOTERDIR//targets/`/conf/targetConfiguration.xml conf/FilterConfiguration.xml(1): expected element name   
  LogsExporter::Start configuration initialization failure - exiting.

## Cause

The *FilterConfiguration.xml*was edited and contains a wrong format.

## Solution

This solution requires authentication. Please log in to view the full solution.

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