> Source: [sk172385](https://support.checkpoint.com/results/sk/sk172385)

# sk172385 - SOLR does not start, although log shows "Starting Solr. This may take a few seconds..."

| Property | Value |
|----------|-------|
| Solution ID | sk172385 |
| Date Created | 2021-03-08 |
| Last Modified | 2024-06-05 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- * *$RTDIR/log/solr.log* repetitively shows "`Starting Solr. This may take a few seconds...`," but the process never starts, nor does it show an error when restarted in debug mode:

  ```
  
  # SmartEventSetDebugLevel solr debug
  # $RTDIR/scripts/stopSolr.sh
  # $RTDIR/scripts/startSolr.sh
  # tail -F $RTDIR/log/solr.log
  
  Turn debug off:
  
  SmartEventSetDebugLevel solr info
  ```

* The command `# $RTDIR/bin/java_solr $RTDIR/conf/jetty.xml` shows this output:   
  `-Xms too large for -Xmx`
* */opt/CPsuite-R80.40/fw1/conf/serverSettings.props* shows: `
  "
  RFL_SOLR_MAX_HEAP="Number m" #override
  RFL_SOLR_MIN_HEAP="Number m"
  "
  `

  <br />

## Cause

A hardware change may have caused this issue: The user may have made changes as according to the instructions in [sk123417](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk123417). Everything worked correctly until the user added more disk/RAM.   

The issue is related to heap memory allocation for the Java process: The user configured the minimum heap memory allocation with a larger number than the maximum heap memory allocation for the process.  

<br />

## Solution

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