> Source: [sk172365](https://support.checkpoint.com/results/sk/sk172365)

# sk172365 - 'Forbidden' Message When Connecting to SmartView Web Application After Upgrading to R80.40

| Property | Value |
|----------|-------|
| Solution ID | sk172365 |
| Date Created | 2021-03-04 |
| Last Modified | 2021-03-08 |
| Technical Level | General |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "Forbidden You don't have permission to access this resource." - This error message shows when connecting to SmartView Web application after upgrading to R80.40.
* The user is not defined as a GUI Client.
* The /usr/local/apache2/logs/error_log file contains this line: "client denied by server configuration: proxy:http://127.0.0.1:8082/smartview/"

## Solution

To grant users access to SmartView Web application, configure the users as GUI Clients in *cpconfig* (for the Multi-Domain Server - *mdsconfig* ).  

No fix is required. This is an expected behavior.  
Since R80.40, SmartView Web users must be defined as GUI Clients.

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