> Source: [sk172234](https://support.checkpoint.com/results/sk/sk172234)

# sk172234 - Quantum Maestro R81 Security Gateway remains down/detached after being added to a Security Group

| Property | Value |
|----------|-------|
| Solution ID | sk172234 |
| Date Created | 2021-02-25 |
| Last Modified | 2021-03-01 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- After the user adds a Quantum Maestro R81 Security Gateway to a Security Group and applies the configuration, the newly added gateway does not start the First Time Wizard and does not reboot automatically.

## Solution

This solution requires authentication. Please log in to view the full solution.

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