> Source: [sk172233](https://support.checkpoint.com/results/sk/sk172233)

# sk172233 - FDE (Full Disk Encryption) recovery files are missing or outdated

| Property | Value |
|----------|-------|
| Solution ID | sk172233 |
| Date Created | 2021-02-25 |
| Last Modified | 2021-02-28 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- Full Disk Encryption (FDE) recovery files are not on the Security Management server or the files are outdated.

## Cause

A server change or a migration causes missing or outdated files.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content