> Source: [sk171946](https://support.checkpoint.com/results/sk/sk171946)

# sk171946 - Log Exporter does not send logs when filtering by origin

| Property | Value |
|----------|-------|
| Solution ID | sk171946 |
| Date Created | 2021-02-10 |
| Last Modified | 2023-07-09 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- Log Exporter does not send logs after adding a filter by origin, When the Security Gateway's name is used as the value.

## Cause

The "Origin" value should be the relevant Gateway's IP address instead of the Gateway's object's name.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
