> Source: [sk171945](https://support.checkpoint.com/results/sk/sk171945)

# sk171945 - Policy Installation Error Code: 4294967295

| Property | Value |
|----------|-------|
| Solution ID | sk171945 |
| Date Created | 2021-02-16 |
| Last Modified | 2021-02-17 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- * "Policy installation failed on the Security Gateway. If the problem persists, contact Check Point support (error code: 4294967295)"
* Kernel debug on the Security Gateway shows: "Invalid char in string (ascii -XXX);"

## Cause

There are non-ASCII characters in one of the rule names/comments/objects.

## Solution

This solution requires authentication. Please log in to view the full solution.

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