> Source: [sk171827](https://support.checkpoint.com/results/sk/sk171827)

# sk171827 - SNMP does not respond to requests on DPLANE when using MDPS

| Property | Value |
|----------|-------|
| Solution ID | sk171827 |
| Date Created | 2021-02-02 |
| Last Modified | 2021-02-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- There is no response when the user queries SNMP on the data plane using **_dplane** or **-n dplane**.

<br />

## Cause

SNMP mode is set to "Default" instead of the required "VS" mode.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content