> Source: [sk171826](https://support.checkpoint.com/results/sk/sk171826)

# sk171826 - "Load image failed with status Not Found" error during OS boot, after Endpoint Security Client upgrade from E81.40 to E84.30

| Property | Value |
|----------|-------|
| Solution ID | sk171826 |
| Date Created | 2021-02-02 |
| Last Modified | 2021-02-03 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * "Load image failed with status Not Found" error during OS boot, after Endpoint Security Client upgrade from E81.40 to E84.30.
* The issue may happen only if Full Disk Encryption blade is installed.

## Cause

**Environment:** The issue was seen on an HP Elitebook x360 1030 G4

*** ** * ** ***

HP stores some files on an EFI partition causing it to run out of space when FDE files are replaced (on the EFI partition) during Endpoint Security Client upgrade.

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## Solution

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